Performance results October
HOW WE DID
Yarra Trams delivered 98.5 percent of services in October with 94.5 percent of services arriving on time.
Trams share the city’s roads and traffic congestion is a leading factor affecting tram performance. This is why we continue to work with our on-road partners including VicRoads to find ways to make journey times more reliable.
During October we successfully completed major upgrade works on Wellington Parade in addition to track renewals in Hawthorn Road and overhead works in Port Melbourne.
Our focus in November will be delivery of the 2020 Master Timetable and the first stage of major renewal works on the Route 58.
COMPENSATION
Our monthly, network-wide, performance data is available online at yarratrams.com.au, once it has been publicly released through the Department of Transport, typically no later than 10 days after the end of each month. Our performance targets are 98.5% for reliability and 82% for punctuality. For details about compensation, see customer compensation.
PTV also publishes monthly punctuality and delivery data for tram services, including line specific information. You may access the information here.