Performance results May

HOW WE DID

Yarra Trams delivered 98.6 percent of services in May with 94.3 percent of services arriving on time.

Trams share the city’s roads and traffic congestion is a leading factor affecting tram performance. This is why we continue to work with our on-road partners including VicRoads to find ways to make journey times more reliable.

During May we successfully completed several major renewal projects on Grantham and Dawson streets, La Trobe Street and Glenferrie Road.  The focus moving forward will be managing the network as traffic conditions change post COVID-19, in addition to planning for upcoming events and occupations in the second half of 2020.

COMPENSATION

Our monthly, network-wide, performance data is available online at yarratrams.com.au, once it has been publicly released through the Department of Transport, typically no later than 10 days after the end of each month. Our performance targets are 98.5% for reliability and 82% for punctuality. For details about compensation, see customer compensation.

PTV also publishes monthly punctuality and delivery data for tram services, including line specific information. You may access the information here.