Monthly Performance Results

Yarra Trams reliably delivered 98.49 percent of services in December, with 81.93 percent of services arriving on time.

Trams share the city’s roads and traffic congestion is a leading factor affecting tram performance. This is why we continue to work with our on-road partners including Department of Transport and Planning to find ways to make journey times more reliable.

Our monthly, network-wide, performance data is available online around the 10th day of the month. Our performance targets are 98.50% for reliability and 82.00% for punctuality. For details about compensation, see customer compensation.

The result for December means that Yarra Trams has not met the performance threshold and eligible passengers may claim compensation.

To make a compensation claim, please fill out the compensation form. Applications for December close on the 31 January 2026.

If successful, myki credits will be applied shortly after deadline and may take up to 21 days to appear on your card. 

PTV also publishes monthly punctuality and delivery data for tram services, including line specific information. You may access the information here.