Performance results

Yarra Trams delivered 98.1 percent of services in March, with 78.1 percent of services arriving on time. 

Trams share the city’s roads and traffic congestion is a leading factor affecting tram performance. This is why we continue to work with our on-road partners including VicRoads to find ways to make journey times more reliable.  

Additional services were run in March for a number of special events including the Grand Prix and the Melbourne International Flower and Garden Show. The focus has been on planning for concurrent events and aiding delivery of projects across the network.

Our monthly, network-wide, performance data is available online around the 10th day of the month. Our performance targets are 98.5% for reliability and 82% for punctuality. The result for March means that Yarra Trams has not met the performance threshold and eligible passengers may claim compensation. To make a compensation claim, please fill out the compensation form. For details about compensation, see customer compensation. 

PTV also publishes monthly punctuality and delivery data for tram services, including line specific information. You may access the information here.