Performance results

Yarra Trams delivered 96.7 percent of services in January, with 88.3 percent of services arriving on time. 

Trams share the city’s roads and traffic congestion is a leading factor affecting tram performance. This is why we continue to work with our on-road partners including VicRoads to find ways to make journey times more reliable.  

Additional services were run in January for a number of special events including the Australian Open, cricket, soccer and various concerts. The focus has been on planning for concurrent events and aiding delivery of projects across the network.

Our monthly, network-wide, performance data is available online around the 10th day of the month. Our performance targets are 98.5% for reliability and 82% for punctuality. The result for January means that Yarra Trams has not met the performance threshold and eligible passengers may claim compensation. For details about compensation, see customer compensation. To make a compensation claim, please fill out the compensation form.

PTV also publishes monthly punctuality and delivery data for tram services, including line specific information. You may access the information here.

January 2019
Reliability
96.7%
Reliability
Punctuality
88.3%
Punctuality

December 2018
97.5%
Reliability
81.0%
Punctuality
November 2018
98.6%
Reliability
81.8%
Punctuality
October 2018
98.9%
Reliability
84.7%
Punctuality
September 2018
99.2%
Reliability
86.3%
Punctuality
August 2018
98.9%
Reliability
84.8%
Punctuality
July 2018
98.7%
Reliability
85.6%
Punctuality
June 2018
98.6%
Reliability
84.1%
Punctuality
May 2018
98.7%
Reliability
81.7%
Punctuality
April 2018
99.1%
Reliability
83.9%
Punctuality
March 2018
98.8%
Reliability
78.7%
Punctuality
February 2018
98.7%
Reliability
81.7%
Punctuality
January 2018
98.6%
Reliability
87.8%
Punctuality