Monthly Performance Results

Yarra Trams reliably delivered 98.2 percent of services in July, with 85.5 percent of services arriving on time.

Trams share the city’s roads and traffic congestion is a leading factor affecting tram performance. This is why we continue to work with our on-road partners including Department of Transport and Planning to find ways to make journey times more reliable.

Our monthly, network-wide, performance data is available online around the 10th day of the month. Our performance targets are 98.5% for reliability and 82% for punctuality. The result for July means that Yarra Trams has not met the performance threshold and eligible passengers may claim compensation. 

To make a compensation claim, please fill out the https://yarratrams.com.au/compensation-form

For details about compensation, see customer compensation. 

PTV also publishes monthly punctuality and delivery data for tram services, including line specific information. You may access the information here.