Performance results May 2021
HOW WE DID
Yarra Trams delivered 97.9 percent of services in May, with 88.5 percent of services arriving on time.
Trams share the city’s roads and traffic congestion is a leading factor affecting tram performance. This is why we continue to work with our on-road partners including VicRoads to find ways to make journey times more reliable.
Yarra Trams' Rainbow Tram was deployed in May to feature in and support the Midsumma Pride Parade which celebrates the pride and diversity of our community.
Our monthly, network-wide, performance data is available online around the 10th day of the month. Our performance targets are 98% for reliability and 79% for punctuality. The result for May means that Yarra Trams has not met the performance threshold and eligible passengers may claim compensation. For details about compensation, see customer compensation. To make a compensation claim, please fill out the compensation form.
PTV also publishes monthly punctuality and delivery data for tram services, including line specific information. You may access the information here.