Monthly Performance Results

Yarra Trams reliably delivered 98.30 percent of services in October, with 84.60 percent of services arriving on time.

Trams share the city’s roads and traffic congestion is a leading factor affecting tram performance. This is why we continue to work with our on-road partners including Department of Transport and Planning to find ways to make journey times more reliable.

Our monthly, network-wide, performance data is available online around the 10th day of the month. Our performance targets are 98.50% for reliability and 82.00% for punctuality. The result for October means Yarra Trams has not met the performance threshold, and eligible passenger may claim compensation.

To apply use this form:  Compensation Form - Yarra Trams

For details about compensation see customer compensation.

Transport Victoria publishes monthly punctuality and delivery data for tram services, including line specific information. You may access the information here.