Performance results May 2021

HOW WE DID

Yarra Trams delivered 97.9 percent of services in May, with 88.5 percent of services arriving on time.

Trams share the city’s roads and traffic congestion is a leading factor affecting tram performance. This is why we continue to work with our on-road partners including VicRoads to find ways to make journey times more reliable.

Yarra Trams' Rainbow Tram was deployed in May to feature in and support the Midsumma Pride Parade which celebrates the pride and diversity of our community. 

COMPENSATION

Our monthly, network-wide, performance data is available online around the 10th day of the month. Our performance targets are 98% for reliability and 79% for punctuality. The result for May means that Yarra Trams has not met the performance threshold and eligible passengers may claim compensation. For details about compensation, see customer compensation. To make a compensation claim, please fill out the compensation form.

PTV also publishes monthly punctuality and delivery data for tram services, including line specific information. You may access the information here.

May 2021
Reliability
98%
Reliability
Punctuality
88.5%
Punctuality
April 2021
98.6%
Reliability
90%
Punctuality
March 2021
98.6%
Reliability
90.2%
Punctuality
February 2021
98.5%
Reliability
90.9%
Punctuality
January 2021
97.7%
Reliability
92.3%
Punctuality
December 2020
98.3%
Reliability
89.4%
Punctuality
November 2020
98.6%
Reliability
91.5%
Punctuality
October 2020
98.5%
Reliability
94.5%
Punctuality
September 2020
98.5%
Reliability
95.7%
Punctuality
August 2020
98.6%
Reliability
95.7%
Punctuality
July 2020
98.8%
Reliability
95%
Punctuality
June 2020
98.5%
Reliability
93.1%
Punctuality
May 2020
98.6%
Reliability
94.3%
Punctuality
April 2020
99.2%
Reliability
93.8%
Punctuality
March 2020
98.7%
Reliability
86.8%
Punctuality
February 2020
96.2%
Reliability
81.5%
Punctuality