Who we are
Yarra Trams is proudly operated by Keolis Downer, the largest private multi-modal transport operator in Australia.
Since taking over the running of the network on 30 November 2009, we have improved safety, delivered record passenger satisfaction, and maintained punctuality during a period of unprecedented growth across Melbourne.
Our guiding principle is to ‘think like a passenger’. We focus on delivering safe, reliable, clean, and easy-to-use services. And we are committed to increasing the environmental, social, and economic contribution that Melbourne’s tram network makes to the city.
We work with the Victorian Government, Public Transport Victoria and other transport agencies and operators to provide a fully integrated transport service for the people of Melbourne.
The Keolis Downer partnership
Keolis Downer brings together two companies with global expertise and extensive experience in tram operations, customer service, and network development and maintenance.
Keolis is an internationally recognised transport solution provider with a history stretching back more than 135 years. It is the world's largest tram network operator and is established in 16 countries, enabling more than three billion trips per year.
Downer is the leading provider of integrated services in Australia and New Zealand with over 100 years' rail experience. It has expertise covering all rail sectors and every project phase, from manufacturing to operations and through-life support.
Our Executive team
Led by Julien Dehornoy, our Chief Executive Officer, the Yarra Trams’ leadership team is comprised of some of the most experienced and committed Executives in the transport industry. Our Chief Operations Officer, Carla Purcell, oversees the daily operations of our network and passenger experience, and works alongside our Chief Assets Officer, Sunny Bhasin, who is responsible for everything from our rolling stock to infrastructure. With support from specialist leaders across Safety and Security, Innovation and more, our Executive work together to ensure Yarra Trams is continuing to deliver the tram service Melbourne needs – now and into the future.