YarraTrams

Lost property

I've lost something

Our process for handling lost property has recently changed. Items will be collected by our staff and will be transferred to a centralized location every two to three business days. Items are held for a period of 60 days, after which they are then donated to a charity.

We will be able to assist your enquires during the hours of 8am – 12pm, Monday to Friday, excluding Public Holidays.  Just fill in the form below.

Please tell us the date your item was lost.
Please tell us the approximate time your item was lost.
Please enter the tram number if known. The tram number is located on the front and back of the tram, as well as on the inside near each driver cabin, and each door.
You can review our Privacy Policy
 

 

Alternatively, you can try to reach one of our team via:

  • Email: SM-Lostproperty@yarratrams.com.au
  • Phone (8am - 12pm weekdays only): 0468 574 004
  • The PTV call centre on 1800 800 007.  It is open from 6am to midnight daily (all night Friday and Saturday).

You will receive a response within 1-2 business days.

Collection of lost items is by appointment only and from a location in the city.

I've found something

Please hand the item in to your Tram Driver, Customer Service Employee or the nearest police station.