Heating & cooling on board trams
Passenger comfort and safety are two of our main priorities, which is why all our trams have heating and more than 60 per cent also have cooling.
Even so, maintaining ideal temperatures is a challenge. With doors opening every few minutes, and Melbourne's ever-changing weather, temperatures onboard can fluctuate.
In extreme heat
What we do:
- Trams with cooling are used wherever possible
- We increase our maintenance teams to monitor and repair trams
- We have extra passenger information officers in our operations centre to support passengers via social media
- We may reduce services in the middle of the day, so they are ready and able to get you home in the evening peak
What you can do:
- Carry drinking water and stay hydrated
- If possible, travel in the morning or evening to avoid the hottest part of the day
- Wear a sunhat or carry an umbrella to use while waiting at stops without shade
- Allow extra time for your journey in case of service disruptions due to the weather
Trams with heating & cooling
All trams have heating.
Trams with cooling operate on routes 1, 3, 3a, 5, 6, 11, 16, 19, 48, 58, 59, 64, 67, 72, 75, 86, 96 and 109.
Our tramTRACKER® app indicates which trams have cooling with a snowflake symbol.
Report an issue
Our drivers don’t operate the heating and cooling systems on our trams. However, they are in constant contact with our operations centre who can log faults. If the heating or cooling system on your tram isn’t working properly, please let your driver know.
You can also tweet the tram number to @yarratrams or call 1800 800 007, daily 6am - midnight (24 hours a day Fridays and Saturdays).