YarraTrams

Online market research

Here at Yarra Trams, we're always working on ways to improve Melbourne's tram network.  If you’d like to help improve the network, please consider joining our online research panel.

As a panel member, you’ll have the chance to win lots of great prizes such as myki credit and tickets to Melbourne’s leading events and attractions.

Surveys are emailed to our online panel throughout the year. Most surveys will take around 2 minutes but there are some that will take around 5 – 10 minutes and will cover topics like safety, passenger information and educational programs. You can pick and choose which surveys you do and opt out at any time.

Grand Prix 2026 Survey Winners

Winners of the survey competition – $50 myki money credits
Georgina Johnstone
Glynis Tan
Laurence Jacobs
Angela Patricia Demicheli
Moni Adolphe

Privacy Policy

Your privacy is important to us.  Our market research surveys are carried out in compliance with the Privacy Act. The information you provide is only used for research purposes. Your answers will be combined with those of other participants so no individual responses will be identifiable.

If you're keen to help us improve Melbourne's tram network, please read the Privacy Policy, and fill in the form below.

If you have any further questions, please email research@yarratrams.com.au.

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Yarra Trams Online Panel, how it works infographic, see text description below.

Text description

Top heading: Yarra Trams Online Panel

Second heading: How it works.

Four points under second heading:

  • The words 'We have a question' below a green question mark.
  • The words 'We ask our passengers' below two green speech bubbles.
  • The words 'Our passengers tell us what they think' below a group of people icons with thought bubbles above their heads.
  • The words 'We use this information when we make decisions' below a green line graph.

Third heading: Some results to date.

Three points below the third heading:

  • The words 'The QR codes trial will continue due to the positive feedback from our panel', below a blue QR code.
  • The words 'A 'Tram Stop Good Design Guide' submitted to the State Government included recommendations received from our panel' below a blue graphic of two people standing at a tram stop.
  • The words 'We are improving passenger information during disruptions. We are focusing on the north-south corridors because of feedback from our panel', below a blue tram icon with a exclamation point in a triangle next to it.