Phone: 1800 800 007, daily from 6am to midnight (24 hours a day on Fridays and Saturdays)
Submit online feedback
Write to: Yarra TramsGPO Box 5231Melbourne VIC 3001
National Relay Service: 03 9619 2727
Visit: ptv.vic.gov.au
PTV online complaint form here
Travellers Aid provides services including mobility equipment hire, accessible toilets, and companion and disability services. They have two CBD locations, one at Flinders Street Station and the other at Southern Cross Station.
Phone: 03 9654 2600, Monday to Friday, 9am to 5pm
Visit: www.travellersaid.org.au
