How to catch a tram

Trams help Melburnians and visitors alike make over 200 million passenger trips a year and are an integral part of Melbourne's public transport system.  By being a champion tram passenger, you can help us keep the network running smoothly so you can get to your destination on time.

Be a true trampion

We all want to get to where we're going on time, as quickly as possible.  We know sometimes trams can be crowded, but by being a true trampion, you can help us to help you to get to your destination smoothly.  See Tram Coach's top tips to keep us all moving on, below:

Clear steps

For your safety, A, B and Z-Class trams are equipped with sensors on the steps to prevent the doors from closing when someone is detected on them.  For this reason, standing on the steps means the doors can't close, and the tram can't depart, so be a trampion and keep the steps clear.

Clear steps

For your safety, A, B and Z-Class trams are equipped with sensors on the steps to prevent the doors from closing when someone is detected on them.  For this reason, standing on the steps means the doors can't close, and the tram can't depart, so be a trampion and keep the steps clear.

Move inside to touch on

Whenever possible, be a trampion and move right inside the tram and touch on at any myki reader.  This helps everyone to board smoothly and quickly rather than lining up to use the same myki readers positioned at the doors.  And remember - you don't need to touch off unless your journey starts and ends completely in Zone 2.

Move inside to touch on

Whenever possible, be a trampion and move right inside the tram and touch on at any myki reader.  This helps everyone to board smoothly and quickly rather than lining up to use the same myki readers positioned at the doors.  And remember - you don't need to touch off unless your journey starts and ends completely in Zone 2.

Clearing doorways

Keeping doorways as clear as possible allows other passengers to board and disembark safely, and quickly.  Be a true trampion when wating at a tram stop, allow space at doorways and let passengers disembark the tram before boarding.  Where possible, move right inside the tram cars after boarding to allow space for those boarding behind you, and help the tram to depart on time.

Clearing doorways

Keeping doorways as clear as possible allows other passengers to board and disembark safely, and quickly.  Be a true trampion when wating at a tram stop, allow space at doorways and let passengers disembark the tram before boarding.  Where possible, move right inside the tram cars after boarding to allow space for those boarding behind you, and help the tram to depart on time.

Take a stand

Some people have more of a need for a seat.  Be a trampion, keep a look out for your fellow tram passengers and offer your seat to someone who may need it more than you do.  Priority seats for those who are ill, injured, pregnant, or with accessibility needs, are located near doors.  Remember that not all disabilities are visible.

Removing backpacks and bags

Be aware of your surroundings and other passengers.  Remove backpacks from backs and place bags out of other passengers' way, on your lap if you're sitting or between your legs if you're standing.

See other ways you can be a model commuter on Melbourne's public transport network here.

Safety

Melbourne has the world's largest tram network, and trams have been an integral part of the city's transport system for many decades.  Because of this history, 75% of our network is shared with other traffic, so it's important to follow a few simple tips to stay safe on the network.

Because our trams often share the roads with other traffic, unexpected stops can occur.  Always sit whenever possible and hold on to a pole, handle or strap if you're standing.  Limit distractions such as headphones and mobile devices whenever you are walking around tram tracks.  For more on tram safety, click here.

Driving around trams

Trams are big, heavy, and have different performance to other road vehicles.  They can also only go where the tracks go, so please click here to review some key tram rules so we can all share the road together, safely.

Fares and ticketing

You will require a valid myki to travel on our network unless your journey begins and ends completely within the Free Tram Zone.  For more on ticketing, click here.