Passenger Safety Survey

A customer service employee assisting passengers on the network

Survey and Competition Details

The Passenger Safety Survey gives you a chance to provide feedback on network safety.  The survey will take around 8 - 10 mins to complete.

If you have not travelled by tram in the last 12 months or you’re 15 years old or less, unfortunately, you are not eligible to complete the survey.

We value your time and effort, so we're running competition for those who complete the survey.  If you'd like to enter the competition to win some great prizes, remember to provide your details before hitting submit so we can contact you if you're the lucky winner.

Prizes are:

  • One $150 Coles Myer gift voucher*
  • One $50 Myki credit*
  • One $25 Myki credit*

* To claim your prize, you will need to provide either your mailing contact details or your Myki registration number which appears on your Myki card. Myki credit will take approximately 2 - 4 weeks to appear.

Privacy Policy, terms and conditions

Your privacy is important to us.  Our market research surveys are carried out in compliance with the Privacy Act. The information you provide is only used for research purposes. Your answers will be combined with those of other participants so no individual responses will be identifiable.

Please read our Privacy Policy here, if you have any further questions, please email

If you'd like to have a look at the competition terms and conditions, click here.

This survey and competition is now closed.

Thanks for helping us improve Melbourne's tram network.