Enhanced passenger information screens trial on C-Class trams

Friday 4 August 2017

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Yarra Trams, in partnership with Public Transport Victoria, commenced a trial of enhanced passenger information screens on a C1-Class tram today.  

The trial tram (number 3028) has a Vehicle Passenger Information System (VPIS) comprising four dual LCD screens, positioned for maximum visibility within the tram, and automated audio installed.

Yarra Trams' Director, Passenger and Network Innovation, Emilie van de Graaff said the new system delivers more information to passengers and improves the ease of travel for passengers with hearing or vision impairments. 

"VPIS LED screens are now installed on E, D, B2 and A-Class trams across our fleet and we've had excellent feedback from passengers," she said.

"About 87 per cent of our passengers said they were likely to refer to on-board information screens.

"While we introduce these improvements for passengers with accessibility needs, we know all passengers appreciate on-board information - in particular those who are new to using our network, whether they be visitors or Melburnians getting on board for the first time."

The LCD trial screens will initially provide destination, next three stops, Free Tram Zone and accessible stop information. Integration of planned disruption information will be tested during the trial.

Subject to the success of the trial, LCD screens will be installed on all 36 C1-Class trams. Roll-out is planned to commence in late-2017 and expected to be complete by early-2018. 

C1-Class tram 3028 runs on Routes 48 and 109. You can track this tram around the network using the myTRAM function in tramTRACKER.

Tram passengers are encouraged to provide feedback about the enhanced VPIS experience on tram 3028 during the trial.

Passenger feedback captured during the next four weeks will help inform design, content and experience improvements.

Please share your experience with us

For more information visit ptv.vic.gov.au or call 1800 800 007 6am - midnight (all night Friday & Saturday)