November 2017 performance results
Yarra Trams delivered 97.9 per cent of services in November with
79.3 per cent of services arriving on time. The result for
reliability means that Yarra Trams has not met the performance
threshold and eligible passengers may claim compensation.
The variability of Melbourne's weather presents challenges for
everyone and trams are no exception, particularly given the age and
size of the tram network.
November set new temperature records including 12 days above 30
degrees, nine consecutive days over 28 degrees and new average
temperatures recorded in many places. This was a significant
contributing factor in our reliability result, along with numerous
third-party disruptions. Five separate rallies held during the
month affected eight tram routes for a total of nearly 22
Trams share the city's roads and traffic congestion is a leading
factor affecting tram performance, which is why we continue to work
closely with our on-road partners including VicRoads to find ways
to make journey times more reliable.
Yarra Trams manages the network in real-time to adjust to the
road conditions and help people to safely get to where they want to