Latest service changes
Animals, bikes, surfboards and prams
Using trams in Melbourne summer
Heating on trams in Melbourne winter
Using accessible stops
Making your accessible journey
For our new users
City Circle Tram
On-the-spot Penalty Fares
Driving with trams
Facts & figures
International Customer Service Standards
Trams in Melbourne
Customer Charter and codes
Social media at Yarra Trams
Working around Yarra Trams infrastructure
Melbourne Art Trams
The E-Class tram has arrived on Route 86
Filming and photography
The Acland Street Terminus is currently being upgraded to a
level access stop.
The current Yarra Trams accessibility video is out-of-date. A
new version is to be developed based on the different stages of
travel - planning your journey, at the stop, on board the tram, and
The video will be able to be viewed as a whole, or broken down
into smaller chapters, depending on the audience.
Once completed, the video will be available on our website and
on our YouTube channel.
An audit of tram infrastructure is to be undertaken in the next
An improved methodology and questionnaire has been developed.
Information will be collected via tablets and uploaded to a
The database will be kept up-to-date with the same audit
questionnaire to be completed after the construction of new
The audit will inform on the current status of compliance to the
DSAPT as well as an overall view of accessibility.
A new suite of disruptions signage is being used for planned
service changes. The signage is orange with white text and
includes several different aspects, including: