Latest service changes
Animals, bikes, surfboards and prams
Using trams in Melbourne summer
Heating on trams in Melbourne winter
Using accessible stops
Making your accessible journey
For our new users
City Circle Tram
On-the-spot Penalty Fares
Driving with trams
Facts & figures
International Customer Service Standards
Trams in Melbourne
Customer Charter and codes
Social media at Yarra Trams
Working around Yarra Trams infrastructure
Melbourne Art Trams
The E-Class tram has arrived on Route 86
Tram travel in extreme weather
Filming and photography
Yarra Trams has had another record month for performance,
achieving the highest August service delivery and punctuality in at
least five years.
New Routes 11 and 12 are performing strongly since they were
implemented in July. Route 11 recorded a punctuality of 90.21 per
cent - making it the third best performing route on the network for
Yarra Trams will continue to review both driver and customer
feedback about the new timetable to ensure that we are meeting our
Route 82 also performed strongly, delivering 99.63 per cent of
services in August.
Tram improvement projects completed in August will improve
accessibility and create faster boarding times for passengers at
Melbourne's sports precinct thanks to level access stop
resurfacing, while passenger safety is improved along Queensbridge
Street due to new safety kerbing.
Network service delivery was 99.42 per cent and punctuality
85.57 per cent.
See below for a breakdown of our August performance results by
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