Latest service changes
Animals, bikes, surfboards and prams
Using trams in Melbourne summer
Heating on trams in Melbourne winter
Using accessible stops
Making your accessible journey
For our new users
City Circle Tram
On-the-spot Penalty Fares
Driving with trams
Facts & figures
International Customer Service Standards
Trams in Melbourne
Customer Charter and codes
Social media at Yarra Trams
Working around Yarra Trams infrastructure
Melbourne Art Trams
The E-Class tram has arrived on Route 86
Tram travel in extreme weather
Filming and photography
Tuesday 3 December is the 21st International Day
of People with Disability, and to mark the occasion Yarra Trams
is holding its first Accessibility Week.
Events will be held every day from Monday 2 to Friday 6
December, starting with a visit by accessibility and rehabilitation
groups to Southbank Depot on Monday.
Everyone's invited to join us at Federation Square on Tuesday
between 10am and 2pm for the Disability Sport and Recreation (DSR)
Yarra Trams has been a proud sponsor of DSR events since 2005.
On Wednesday we'll be holding our first Accessible Transport
Race, where teams will use some of more than 100 low floor trams on
our network for an 'Amazing Race' around the city. Yarra Trams
managers will be involved in the race, simulating the conditions
which passengers with disabilities face while using trams.
Thursday will see a relaunch of the rehabilitation
tram at Caulfield Hospital. This 'mock' tram simulates boarding
conditions for high floor trams and is used to help passengers who
have mobility issues or have suffered an injury to practice using
trams in a safe environment. (Update - image below)
On Friday Yarra Trams will launch its updated accessibility
video. The new addition adds information about the E-Class tram and
the myki ticketing system. (Update - the video is now available)
If you can't make it to Federation Square on Tuesday you can
leave feedback about accessibility on Yarra Trams via the web or by calling
1800 800 007 (6am to midnight daily). Our
2012-2015 Accessibility Action Plan is also available online.
Yarra Trams employees conduct regular rehabilitation sessions
with St George's Hospital, Guide Dogs Victoria, Caulfield Hospital
and Cabrini Hospital.
The sessions are designed to help passengers regain confidence
and independence while travelling on public transport after an
illness or injury, or while using an assistance animal.
In addition to regularly scheduled sessions Yarra Trams can also
organise visits to depots for accessibility or rehabilitation
groups. For more information or to book a session please contact us
via the web or by calling
1800 800 007 (6am to midnight daily).
ABOVE: The relaunched mock tram
Download the Accessibility Update in PDF