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Finding the right tram stop is now easier for passengers on 64
of Melbourne's low-floor trams following a $343,000 investment by
the Victorian Government in automated 'next stop'
As part of their commitment to 'Think like a Passenger', Yarra
Trams and PTV are upgrading all 59 D-Class trams to provide this
important information to passengers.
While all passengers will benefit from this initiative, Yarra
Trams particularly hopes that it will make a positive difference
for people with vision impairments and make the tram network more
There are also many people who will make unfamiliar trips,
whether they are visitors from overseas or interstate, or regular
commuters travelling to somewhere they haven't been before.
Providing audible and visual information reassures passengers that
they are on the right track.
The detailed announcements include the tram's destination,
interconnectivity with other tram routes and the direction of
travel at intersections. The next stop is also shown via the on
board LED displays.
Messages have been recorded for each stop on seven routes -
Routes 5, 6, 8, 16,
72 and 96,
plus Route 112 where D-Class trams occasionally operate.
This information is uploaded to each tram and is selected when a
driver inputs his route on the tram's passenger information
The system then uses GPS technology to provide an accurate real
time position of the tram, with audio and visual announcements to
passengers when the tram enters a pre-defined area around the
The system is sophisticated enough to work correctly during some
unplanned disruptions. Commonly used diversion routes are
pre-programmed to be activated by the driver so the correct next
stop will continue to be announced.
For example, if a tram that normally runs along Bourke Street is
diverted to La Trobe Street, the correct stops will be
The 50 new E-Class trams that the Government has ordered will
have this function built into them. Future improvements may include
announcing the tram stop number and nearby places of interest. Five
C2-Class 'Bumblebee' trams are already fitted with the system.