How it works

tramTRACKER^® is a customer service that uses real-time information to determine the position of any tram on the network. When tramTRACKER^® receives a request it uses this information to predict the arrival time of your tram.

The predictions are real-time, not scheduled information, so with tramTRACKER^® you will know when to be at your stop.

tramTRACKER^® determines your location based on a tracker stop ID or a list of the nearest stops generated by the iPhone app.

Your request is then sent to Yarra Trams where a constantly updated record of where each tram on the network is checked against your location to determine how far away the next three trams are.

Users can personalise the results to see individual routes or only show low floor trams.

When services are disrupted tramTRACKER will display a message and show a disruption icon. An icon will also appear to indicate air conditioned trams when the temperature is above 25 degrees.

tramTRACKER was launched for phone in November 2006 and an iPhone app was released in 2009 along with desktop widgets and gadgets. An Android application is currently under development.

Frequently Asked Questions (117kb PDF)

City Guide (416kb PDF)

Terms and Conditions (156kb PDF)